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Bespoke software development services from Seismic Technology Limited
A major UK retail chain changed the systems in every one of its 1500+ stores. The entire infrastructure was updated in each one. This included the network, back office systems and all tills.

Staff from Seismic Technology were asked to build and manage a 'Technical Installation Team' to help roll out the new infrastructure.

This team interfaced with regional installation managers, engineers and suppliers to resolve any hardware or software problems which could prevent newly installed branches or training centres from going live.

It was also effectively the second line support function for branches training on the newly installed systems. We built this team and all of its procedures from scratch, managing it through the first 300 installations before handing over to the customer's own personnel.
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